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Payout not received
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#TK1029
1h ago
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3 days ago
Payout not received
#TK1029
OpenHi, I haven’t received my payout for the last week. The payment was supposed to be processed 3 days ago according to the schedule. Can you please check the status?
Hello! Thank you for reaching out. I’m looking into your payout status right now. Can you please provide your vendor ID and the specific date range for the missing payout?
My vendor ID is VND-8847. The payout should be for sales from May 15–21, 2023. Total amount expected is $1,247.50.
I found the issue. There was a delay in processing due to a banking holiday. Your payout of $1,247.50 has been processed and should arrive in your account within 1–2 business days. You’ll receive an email confirmation shortly.
Hello! Thank you for reaching out. I’m looking into your payout status right now. Can you please provide your vendor ID and the specific date range for the missing payout?
My vendor ID is VND-8847. The payout should be for sales from May 15–21, 2023. Total amount expected is $1,247.50.
I found the issue. There was a delay in processing due to a banking holiday. Your payout of $1,247.50 has been processed and should arrive in your account within 1–2 business days. You’ll receive an email confirmation shortly.